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Preventive vs Corrective Maintenance

Preventive maintenance is planned work carried out at set intervals or conditions to keep equipment running and prevent failures. Corrective maintenance is work carried out after a fault is found, to restore equipment to working order. Most organizations need both, but shifting the balance toward preventive work usually reduces unplanned downtime and emergency costs.

Key differences

Preventive maintenance (PM)Corrective maintenance (CM)
TriggerCalendar, usage or conditionA detected fault or failure
PlanningScheduled in advanceRaised as a work request, then prioritized
Impact on operationsPlanned, short interruptionsOften unplanned downtime
Cost profilePredictable labor and partsCan include emergency purchases and overtime
Typical KPIsPM compliance, due PM failures, PM costDowntime, MTTR, repair cost, failures per equipment

How to balance preventive and corrective work

  1. Build a complete asset register and classify assets by criticality.
  2. Create PM plans for critical assets first, based on manufacturer guidance and your failure history.
  3. Route every fault through a work request so corrective work is recorded.
  4. Review failures per equipment and repair versus PM effort regularly.
  5. Adjust PM frequency where failures repeat, and reduce it where it adds no value.

When to use preventive maintenance

  • Assets whose failure is unsafe, disrupts critical services or is expensive to repair, such as chillers, fire pumps, generators and lifts.
  • Assets with a predictable wear pattern, where manufacturer intervals or usage counters give a reliable schedule.
  • Equipment covered by service-level or warranty conditions that require documented planned maintenance.

When corrective maintenance is unavoidable or acceptable

  • Random failures that no reasonable inspection would have predicted.
  • Low-cost, non-critical items where running to failure costs less than scheduled servicing, such as some light fittings or minor fixtures.
  • Defects found during preventive inspections, which become planned corrective work orders.

Example: a multi-site facility in Saudi Arabia

Consider a facility management team running several commercial buildings in Riyadh. Chillers and air-handling units run for long hours through the summer, so the team schedules preventive maintenance for them before peak cooling demand and reviews PM compliance every month. Failures in non-critical items, such as a faulty light fitting or a dripping tap, are logged as work requests and handled as corrective work orders by priority. Comparing failures per equipment with PM effort then shows where preventive intervals should be tightened or relaxed. Teams that manage several sites this way often use facility management software to keep requests, work orders and KPIs in one place.

Tracking PM and CM in Steady OMS

Steady OMS schedules preventive maintenance, tracks the PM performance meter and due PM failures, and handles corrective work through work requests and work orders. Its benchmarking view compares repair activity with PM effort, and its cost management KPIs separate repair cost from PM cost.

Frequently asked questions

Not always. Over-maintaining low-risk assets wastes labor and parts. The goal is to apply preventive maintenance where failure is costly or unsafe, and accept planned corrective work where it is not.

It refers to preventive maintenance that was due but not completed successfully. Tracking it shows where PM plans are not being followed.

Talk to Steady Solutions

Tell us about your sites, assets and processes, and our team will show you how Steady OMS, ERP or HIS fits your organization. You can also contact us directly or call +966 55 353 3314.