What Is an Operations & Maintenance Management System?
An operations and maintenance management system (OMS) is software that helps an organization run and maintain its physical assets. It records every asset, turns reported faults into work orders, schedules preventive maintenance, controls spare parts and purchasing, and measures performance through KPIs such as downtime, MTBF and maintenance cost, so managers can make decisions from reliable data.
What does an OMS do?
An OMS connects the daily work of maintenance technicians with the decisions of operations managers. Instead of tracking assets, requests and costs in separate spreadsheets, the organization keeps one record for each asset and every job performed on it.
- Asset register — equipment details, location and full maintenance history.
- Work requests and work orders — faults are reported, prioritized, assigned, completed and closed.
- Preventive maintenance — recurring inspections and servicing planned in advance.
- Inventory and purchasing — spare parts, re-order levels and supplier performance.
- Projects and contracts — installation planning, sub-contracts and contract budgets.
- Dashboards and benchmarking — KPIs that compare assets, sites, employees and service providers.
Who uses an OMS?
Any organization that depends on equipment and buildings benefits from an OMS: industrial plants, hospitals and healthcare clusters with large fleets of medical devices, facility management companies that serve many sites, and commercial organizations with facilities or fleets.
What are the benefits?
- Less unplanned downtime, because preventive work is scheduled and tracked.
- Faster response, because every request has a priority and a tolerance period.
- Lower and more predictable maintenance cost, because repair, PM and parts costs are visible per asset.
- Better accountability for technicians and subcontractors.
How Steady OMS implements these ideas
Steady OMS is Steady Solutions’ cloud-based operations and maintenance system for organizations in Saudi Arabia. Its modules include asset management, work orders and repairs, preventive maintenance, stock control, purchasing, sub-contracts, project management, quality assurance and KPIs, cost control analysis, equipment tracking, service-provider evaluation and live dashboards, with full Arabic and English support and a mobile app for iOS and Android.
Related reading: OMS vs CMMS · Maintenance KPIs · Industries we serve
Frequently asked questions
Is an OMS the same as a CMMS?
They overlap. A CMMS focuses on maintenance work, assets and spare parts. An OMS includes those functions and adds wider operational management such as contracts, projects, service-provider evaluation and cross-site benchmarking.
How long does it take to see value from an OMS?
Visibility improves as soon as assets and work orders are recorded consistently. Benefits such as lower downtime build over time as preventive maintenance plans mature.
Does an OMS need to be on-premise?
No. Steady OMS is a cloud-based solution, with a mobile app for field teams.
Talk to Steady Solutions
Tell us about your sites, assets and processes, and our team will show you how Steady OMS, ERP or HIS fits your organization. You can also contact us directly or call +966 55 337 0220.