Privacy Policy
Last updated: 20 September 2026
This Privacy Policy explains how Steady Solutions handles information collected through the public Steady Solutions website, steadysolutions.sa. Customer application environments that Steady Solutions operates separately from this website may be governed by separate contractual arrangements.
Who we are
Steady Solutions is a Saudi technology company that develops and implements operations and maintenance management (OMS), enterprise resource planning (ERP) and hospital information (HIS) systems.
- Email: info@steadysolutions.sa
- Telephone: +966 55 353 3314
Information you give us
This website contains forms you may choose to complete. The fields they ask for are:
- Contact and demo request form (English and Arabic): name, email address, company name (optional), phone number, and your message.
- Guide and catalogue request form: first name, last name, email address, phone number, industry, company name, and your message.
- Newsletter subscription: email address only.
What you submit is handled by this website's form system so that Steady Solutions can respond to your enquiry or send you the material you requested, and some submissions are kept in the website's own entry records. The forms on this website do not ask for payment details, identity numbers or health information, and the website does not offer visitor accounts.
Information collected automatically
We use Google Analytics 4 to understand how the website is used, such as which pages are viewed and when a form is started or submitted. These measurements identify the page and the form, and the name of a form field that was used, but they do not carry what you type into a field. Analytics data is processed by Google.
Some page assets, specifically web fonts, are loaded from Google servers. When your browser requests them, your IP address is visible to Google as part of that request.
Cookies used by this website
| Cookie | Set by | Purpose |
|---|---|---|
_ga | Google Analytics | Distinguishes visitors for usage statistics |
_ga_KXPBMENFB0 | Google Analytics | Maintains the analytics session for this website's measurement ID |
wp-wpml_current_language | This website | Remembers whether you are browsing the English or Arabic version |
Additional cookies may be set if you sign in to the website as a member of staff. You can delete or block cookies in your browser settings; blocking the language cookie may affect how the site remembers your language choice.
How we use the information
- To reply to enquiries, demo requests and catalogue requests.
- To send material you have asked for, including newsletter emails where you subscribed.
- To understand and improve how the website performs.
- To keep the website secure and to prevent abuse of its forms.
Sharing
We do not sell personal information. Information submitted through this website is available to Steady Solutions staff who handle enquiries, and to the service providers that operate this website's infrastructure, email delivery and analytics, acting on our behalf. Google receives website usage data as described above. We may also disclose information where we are required to do so by applicable law.
Retention
Steady Solutions keeps form submissions and enquiry correspondence for as long as they are needed to deal with your enquiry and for our ordinary business records. We do not operate a fixed automatic deletion schedule on this website, and you can ask us to delete an enquiry.
Your choices
You can send us a request to see what information we hold about you, to have it corrected, or to have it deleted, by emailing info@steadysolutions.sa. You can contact us at any time to ask that marketing communications stop. You can opt out of Google Analytics measurement across websites using Google's browser opt-out add-on.
Security
The website is delivered over an encrypted HTTPS connection and uses technical measures intended to protect the website and its forms. No website can be guaranteed to be completely secure, so please do not send sensitive information through the website forms.
Children
This website is aimed at organisations and their staff. It is not directed at children, and we do not knowingly collect information from them.
Links to other websites
This website links to other sites, including our profiles on social platforms. Those sites have their own privacy policies, which govern what they collect once you leave this website.
Changes to this policy
If we change how this website handles information, we will update this page and the date shown at the top.
Contact us
For any question about this policy or about information held about you, email info@steadysolutions.sa or call +966 55 353 3314.