How to Create a Work Request in Steady OMS
Watch the step-by-step video
This 84-second Steady OMS training video shows how to create a medical equipment work request step by step. A complete, accurate request helps the maintenance team report faults correctly, respond faster and plan the repair efficiently.
Before you start
- Make sure you can sign in to your organization’s Steady OMS environment.
- Identify the device or asset that has the fault and where it is located.
- Prepare a short, clear description of the problem.
What to include in the request
- The correct equipment record.
- A description of the fault and what you observed.
- Any impact on patient care or operations.
- All fields marked as required in your environment.
Follow the steps in the video carefully and make sure all required information is entered correctly before submitting.
What happens next?
The maintenance team reviews the request, sets its priority and converts it into a work order that is assigned to a technician. Learn more in work requests vs work orders.
Related
Need help with your account or environment? Contact the Steady Solutions team.